OUR PROCESS

It Starts With You


We start out with an initial discussion in our showroom, where we can discuss your project, your vision, and what the process will look like.

  • We get to know you – your lifestyle, your family, how you plan to use the space and the little idiosyncrasies that make all the difference between just creating space and customizing a space to your needs.

  • You will be asked to make dozens, if not hundreds, of decisions before the project is completed. But don’t worry! We hold your hand throughout the process – discussing, explaining, and guiding you.

  • We help you determine a budget you’re comfortable with from the start. If you see a project in our gallery that you would like to emulate for your space, we can explore the budget with you.

  • Knowledge is power. We will help educate you by sharing the pros and cons of products, layouts, and other creative options, so that you can make informed decisions and feel confident that your choices are best for your project and budget.

  • We will develop detailed plans to determine an exact construction price, which will include materials, products, and construction techniques.

  • We guarantee all your plans will be permitted by your local city and county, and that all city and county inspections will be completed.

 

Kicking Off


  • During each appointment, you’ll be asked to make decisions. These decisions are the building blocks for your project. We’ll move at your pace, and are here to provide whatever guidance you need.

  • As the designer begins detailing the conceptual layout, we’ll make an appointment for you to select appliances from our vendors.  They will be familiar with your project’s needs, including sizes, grades, types, and budget.

  • Once the appliance selections are made, your designer ensures that your appliances complement and coordinate with your design.

  • We will review the cabinet layout by discussing style, color, storage and function. Together we recommend and select a manufacturer, which means the electrical layout can now begin!

  • We make an in-home appointment to determine scope, discuss budget range and design fees, and take on-site photos.

  • We make an appointment for you to sign the design + material selection agreement and work through our “Needs and Wants Analysis” with the head designer.

  • We come to your house to take detailed measurements

  • Those measurements are inputted into our CAD (Computer Aided Drafting) system.

  • We develop up to four conceptual layouts for your review.  After discussing these options, throwing out elements that don’t work, and possibly merging elements from more than one option, we select a concept together.

If you decide to proceed, we’ll take the following steps:

  • Our next meeting gets real exciting as we present you with other material options for your consideration. This may include countertops, back splashes, floors, lighting, wall texture + colors, hardware, accessories, and more!

  • As we near construction, we create construction descriptions, a subcontractor preview, and we recheck all measurements. Then, construction prices are compiled.

  • We meet again to present you with your final design - complete with all required and requested adjustments.

  • When you’re satisfied, the construction contract is signed and the construction phase is scheduled to begin!

Ready, Set, Build


Your materials are ordered! Here’s what comes next:

  • The construction of your new kitchen, bath or other living space is scheduled and all applicable permits are processed correctly.

  • Our initial pre-construction meeting is held.  This is where you - along with your designer, project manager, job site manager, and specific subcontractors - review the schedule and discuss issues such as parking, dust control, temporary kitchen set-up, pre-consisting conditions, care for pets/plants/etc., and notification for your neighbors.  At this meeting we will also schedule ongoing “Progress Meeting” dates.

  • It’s construction time! You can step back and enjoy the process, because you know you’ve made the best decisions for your project, including choosing the Home Improvements Group to manage all of your construction details.

  • Throughout the process, your project manager ensures the project progresses according and sticks to the agreed upon schedule.

  • As we get closer to completion, you, your job site manager, and project manager will meet to create a Punch List. This ensure that the project will be completely finished as it was envisioned.

  • You get a big thank you from the Home Improvements Group team, and your house key returned!

Our Guarantee


We are committed to you, your family, and your home.

  • We’ll schedule weekly meetings with you, your designer, your project manager, and the job site manager to discuss last week’s progress, this week’s tasks, and to answer any of your questions or concerns.

  • We work with only licensed and insured professional craftspeople, who treat you, your family, your home, and your neighborhood with respect.

  • We do our best to help you live through construction as comfortable as possible by controlling noise, dust, and interruptions as much as we can.

  • Even after the project is completed, we remain available to you. Have a warranty issue? No problem. Have questions? No we’re here to help. Just give us a call - we plan to stay in business for a long time!